Shipping policy

Thank you for shopping at The Spirit Orb. We aim to ensure your order arrives safely and swiftly. Please review our shipping policy below.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).

During high-demand periods (e.g. holidays), processing may take an extra day or two.

You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery Times

We offer affordable, shipping to ensure you only pay for what you need. Here’s what you can expect:

 Shipping Costs: Our shipping rates are calculated based on the weight of your order. The total shipping cost will be shown at checkout before you complete your purchase.

Delivery Times: Delivery times vary depending on your location and the weight of your order. Generally, you can expect your order to arrive within 2-7 business days. We will provide tracking information as soon as your package is shipped.

Shipping Providers: We use Australia Post to ensure your order reaches you safely and on time.

If you need assistance with your shipping, don’t hesitate to get in touch!

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at thespiritorb@gmail.com within 7 days of delivery.

Ensure your delivery address is correct at checkout — we are not responsible for orders delivered to incorrect addresses.

Contact Us

For any shipping-related inquiries, please reach out at thespiritorb@gmail.com.